1. Introduction

This information was last updated 1/28/2026
axis (“we,” “our,” or “us”) is a brand-neutral education and community platform focused on automation, robotics, and manufacturing. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, and the choices you have when using the axis website and services (the “Platform”).

2. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

When you create an account, participate in the community, or enroll in educational content, we may collect:

  • Name or username
  • Email address
  • Account login credentials
  • Profile information you choose to share
  • Content you post (comments, forum posts, messages)

b. Learning & Community Activity

If you enroll in courses or participate in discussions, we may collect:

  • Course enrollment and progress
  • Quiz or lesson completion data
  • Community participation (posts, replies, reactions)

This data is used to support platform functionality and improve educational experiences.

c. Automatically Collected Information

We may automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Pages viewed and interactions

This information is used for security, analytics, and performance optimization.

3. How We Use Your Information

We use collected information to:

  • Provide access to educational content and community features
  • Manage user accounts and authentication
  • Improve platform usability and content quality
  • Communicate important updates related to your account or activity
  • Maintain platform security and prevent abuse

We do not sell personal data.

4. Cookies and Tracking Technologies

axis may use cookies or similar technologies to:

  • Maintain login sessions
  • Remember user preferences
  • Understand how the platform is used

You can control cookies through your browser settings.

5. Account Access and Visibility

Some areas of the Platform are publicly accessible, including:

  • Knowledge Center articles and resources

Other areas require an account, including:

  • Community discussions
  • Learning progress and course participation
  • User profiles

Information you choose to share in community areas may be visible to other logged-in users.

6. Third-Party Services

axis may rely on trusted third-party tools to operate the Platform, including:

  • Learning management tools
  • Community and discussion features
  • Website hosting and analytics

These services only receive the data necessary to perform their functions and are expected to follow applicable privacy standards.

7. Data Security

We take reasonable technical and organizational measures to protect your information. However, no online platform can guarantee absolute security.

8. Your Choices and Rights

You may:

  • Update or correct your account information
  • Request account deletion
  • Control what information you share publicly within the Platform

If you wish to delete your account or have questions about your data, you may contact us using the information below.

9. Children’s Privacy

axis is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Email: jasanchez@igus.net
Website: https://axis-community.com

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.